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Customer Service Advisor

Location: Ilminster/Crewkerne

Type: Permanent

Pay: DOE

Sector: Customer Service & Sales

Reference: RB21876

Expiry: None

Consultant: Vicki Griffin

Office: Yeovil


Are you a hardworking, outgoing and confident individual looking for a new role?

Are you available immediately available?

Do you have experience of working in a sales environment?


Red Berry Recruitment are currently looking for a full time, permanent, confident and outgoing Customer Service Advisor to work for a reputable company based in the Ilminster area.

You will represent the company over the telephone, on email correspondence, and sometimes in person. You will also be required to cover off all aspects of the sales office environment and contribute to the smooth running of the department. Due to the nature of this role, discretion and confidentiality will be required at all times.

Your role as Customer Service Advisor will involve:

  • Processing orders
  • Receiving and dealing with both outbound and inbound calls
  • Checking the progress of orders to ensure the smooth day-to-day running of the business
  • Responding to customer enquiries via phone or email
  • To ensure efficient administration & filing
  • Updating systems with customer information as well as product information
  • Administering all mailboxes in a timely manner and responding appropriately to enquires and orders
  • Liaising with internal departments as and when necessary regarding customer orders and progress
  • Be willing to assist the Manager with various tasks when needed
  • General Administration and office duties
  • A flexible approach to their job and be prepared to work in other areas of the business if required
  • The undertaking of tasks associated with the smooth running of a sale office environment

This successful individual will be:

  • Positive and highly motivated
  • Friend and professional manner all times
  • Have a natural passion for customer service
  • Effective communicator
  • Being comfortable and confident conversing on the telephone, in person, or in written format
  • Flexible in their approach to the role and willing to take on more responsibility as and when required
  • Be skilled in Microsoft Applications.

The hours will be Monday to Friday working 9am-5pm.

If you are interested in this role please apply online, call Vicki on 01935 432001 or email your CV to [email protected]

The Red Berry team always review and process job applications swiftly as possible. However due to the high volume of CVs that we receive online, we regrettably are not always able to respond to every applicant individually. If you’ve not heard from us within 7 working days, unfortunately on this occasion your application has not been successful.

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