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Customer Service Advisor

Location: Ilton

Type: Permanent

Pay: 18,000

Sector: Commercial, Admin & HR

Reference: RB21942

Expiry: None

Consultant: Vicki Griffin

Office: Yeovil

 

Do you have outstanding Customer Service Skills?

Are you a hardworking, outgoing and confident individual looking for a new role?

Are you able to multi-task and prioritise your own work load?

If so read on…

 

We are currently looking for a customer Service Advisor for one of our clients based in Ilton.

The role will involve initiating contact with potential customers to generate interest in our clients company. To regularly contact existing customers to maintain relationships and promote products. The role will also involve dealing with customer sales enquiries by telephone, e-mail and post; receiving, assessing and processing sales orders accurately using EFAC’s software; any other ancillary duties as appointed by the Customer Services Manager or Assistant Customer Services Manager.

You will need to have

  • Professionalism and have personal presence
  • Methodical approach to own work including adherence to working within office practices.
  • Polite mannerism
  • Reliable
  • Flexible and enthusiastic approach to customer service
  • Strong communication & interpersonal skills – with a sensitivity to cross-department communication skills such as diplomacy.
  • Excellent computer skills (Microsoft Office, CRM)
  • Managing workloads
  • Attention to detail
  • Ability to work effectively both as an individual and as part of a team.

This will suit someone looking for a relaxed, friendly, open plan office who prides themselves on their excellent customer service.

Working hours are Monday to Friday between 08:00am and 18:00pm 

The Red Berry team always review and process job applications swiftly as possible. However due to the high volume of CVs that we receive online, we regrettably are not always able to respond to every applicant individually. If you’ve not heard from us within 7 working days, unfortunately on this occasion your application has not been successful.

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