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Customer Service

Location: Yeovil

Type: Temporary

Pay: £22,000-£24,000

Sector: Customer Service & Sales

Reference: RB20608

Expiry: 26/03/2019

Consultant: Louise Emmett

Office: Yeovil

 

Are you able to process orders efficiently?

Do you have strong communication skills?

Are you able to prioritise your own workload?

 

If you answered yes to the above, please get in touch today.

 

My client based in Yeovil are seeking a proactive candidate to join their customer service team for a fixed term contract. (maternity cover)

Main duties will include but not subject to:

 

Customer Service

  • Monitoring sales inbox where necessary at agreed times of day
  • Process of orders via various media sources
  • Answering calls in a professional manner and dealing with all efficiently and redirecting to the correct areas
  • Communicating to customers regarding all queries including short deliveries, back orders etc
  • Liaising and supporting all departments to help resolve customer issues
  • Assist customers in placing their order
  • Provide Product Information to all customers
  • Follow correct procedures for all daily tasks
  • Prioritising orders based on the areas they are going, or which transport they are going on e.g. Overseas customers, DPD orders
  • Working with other departments to resolve Customer Interaction

Sales Support

 

  • Proactively calling existing customers to get them to place orders
  • Providing customers prices for their standard list rates using pricing
  • Taking verbal quotation requests from customers and forwarding to the relevant areas

 

If you are interested in the above position, please contact Louise on 01749 330630 or email a copy of your CV to Louise@redberryrecruitment.co.uk

The Red Berry team always review and process job applications swiftly as possible. However due to the high volume of CVs that we receive online, we regrettably are not always able to respond to every applicant individually. If you’ve not heard from us within 7 working days, unfortunately on this occasion your application has not been successful.

 

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